POLICY

 

Refunds/ Returns /Cancellations

All sales are final. Due to the nature of the product, refunds will not be issued. What is the nature of this product? Hair extensions. Hair extensions cannot be resold after being handled or used by the buyer.

 Exchanges are only accepted for receiving the wrong items.

 Lost or Stolen Packages

We are not responsible for any lost or stolen packages. Orders will not be replaced. If the customer is not home at the time of arrival of the packaging, you can arrange for pick up at a local USPS store

 Processing

Processing times can vary between 2 and 7 business days.

This time allows us to inspect the hair for quality assurance and to make sure that our customers receive the best product. Once the order is processed,you will receive tracking number via email

 USPS shipping and timing

Shipping time occurs after the processing period has finished.

  • (United States) 1-3 BUSINESS DAYS via USPS Priority Mail

  • (International) 6-10 BUSINESS DAYS via USPS Priority Mail

  • This time does not include the processing period

  • Expect delays during sales periods & holidays.